Legal

Preliminary information form and distance sales agreement

This concerns the “Plus” and “Premium” package digital services sold for business pages. On the payment page you first approve the preliminary information form and then the agreement, separately; a copy of the agreement is emailed to you after payment.

Last updated: 20 October 2026 Draft — legal review recommended before publication

This translation is provided for convenience; the Turkish text is binding: Mesafeli satış sözleşmesi

Part A

Preliminary information form

Under Article 48 of Consumer Protection Law No. 6502 and Article 5 of the Distance Contracts Regulation, you are informed of the following before the contract is formed.

1. Seller (service provider)

Company name: [Company name]
Address: Bahriye Üçok Mh. Berrin Taşan Sk. No: 15 - Karşıyaka / İzmir
MERSİS no.: [MERSİS no.]
Tax office / no.: [Tax office] / [Tax no.]
Phone: 0232 364 00 09
Email: bilgi@rehberburada.com
KEP: [Registered email (KEP)]

2. Main characteristics of the service

The “Plus” and “Premium” packages are 1 (one) year digital services for the business page you own on rehberburada.com (if a package with a different term is chosen on the payment page, that term applies). During a Plus term your business page shows a logo, cover image, photo gallery, map location and opening hours, and your business is shown with priority in directory searches. Premium includes everything in Plus and also lets you publish a promotional video and an English description; in addition our team registers your business on Google and Instagram maps, optimises your Google Business Profile and prepares a competitor analysis report once a year. This work is the service itself; no particular ranking or result in search engines is promised. If Premium is bought while a Plus term is running, the remaining Plus time is converted into Premium days at the ratio of the two yearly prices and added.

3. Total price

TRY 10,000.00 (Plus, yearly list price) and TRY 20,000.00 (Premium, yearly list price) — all taxes (VAT) included. For packages with a different term, personal offers, or when a discount code or campaign applies, the amount shown on the payment page and confirmed by you before payment applies. There are no delivery or other extra charges. Any instalment interest your bank may apply is not included in this amount.

4. Payment and performance

Payment is made by credit or debit card on the PayTR payment form, or by bank transfer (havale/EFT) to the seller's bank account; card details do not reach the seller. For bank transfers, the service starts when the payment reaches the seller's account and is confirmed. The service starts on your business page immediately when payment is confirmed.

5. Term

The package is valid for 1 year (or the term shown on the payment page for a package with a different term) from the payment date and does not renew automatically.

6. Right of withdrawal

As the service is performed instantly in electronic form, under Article 15(1)(ğ) of the Distance Contracts Regulation you have no right of withdrawal. On the payment page you are asked to confirm the following statement separately:

“I agree that the service starts immediately within the withdrawal period, and I understand that I therefore lose my right of withdrawal.”

Even without a right of withdrawal, the cases in which we refund are set out in the cancellation and refund policy.

7. Complaints

You can send complaints using the seller's contact details above. For disputes you may apply, within the monetary limits announced annually by the Ministry of Trade, to the Consumer Arbitration Committee at your place of residence or where the transaction was made, and above those limits to the Consumer Court.

8. Personal data

The billing details you give at payment are processed to make and invoice the sale as explained in the privacy notice, and transferred to PayTR for payment.

Part B

Distance sales agreement

Article 1 — Parties

Seller:

Company name: [Company name]
Address: Bahriye Üçok Mh. Berrin Taşan Sk. No: 15 - Karşıyaka / İzmir
MERSİS no.: [MERSİS no.]
Tax office / no.: [Tax office] / [Tax no.]
Phone: 0232 364 00 09
Email: bilgi@rehberburada.com
KEP: [Registered email (KEP)]

Buyer: The natural or legal person who enters their name/company name, Turkish ID or tax number, address, phone and email during payment. The Buyer's details appear in the copy of the agreement sent after payment.

Article 2 — Subject

The subject of this agreement is the rights and obligations of the parties regarding the sale and performance of the “Plus” or “Premium” package digital service provided by the Seller for the business page the Buyer owns on rehberburada.com.

Article 3 — Service and price

The scope of the service is defined in Part A, item 2. The price is TRY 10,000.00 for Plus and TRY 20,000.00 for Premium (VAT included, yearly list price; for discounted or different-term sales, the amount shown on the payment page), collected in a single payment. After payment the Seller issues an e-Archive invoice with the Buyer's billing details and sends it by email.

Article 4 — Performance

The service starts immediately when PayTR confirms the payment. If it cannot be started within 7 days for a technical reason, the Buyer may terminate the agreement and the full price is refunded.

Article 5 — Term and termination

The agreement lasts 1 year (or the term shown on the payment page for a package with a different term) from the payment date and does not renew automatically. When it ends, paid content is hidden, not deleted; it becomes visible again if the Buyer buys the package again. The Seller sends reminder emails 30 and 7 days before the end.

Article 6 — Right of withdrawal

The Buyer separately confirmed on the payment page that the service starts immediately within the withdrawal period. Therefore, under Article 15(1)(ğ) of the Distance Contracts Regulation, the right of withdrawal cannot be exercised. The Buyer's statutory rights regarding defective performance are reserved.

Article 7 — Obligations of the parties

The Buyer is responsible for ensuring that content published under the package complies with the content rules and terms of use. Rule-breaking content may be removed; this does not entitle the Buyer to a refund.
The Seller must provide the service in accordance with the agreement, without interruption and with due care, and announces planned maintenance in advance where possible.
If ownership of the business passes to someone else by the Seller's decision through no fault of the Buyer, the amount for the remaining term is refunded.

Article 8 — Personal data

The Seller processes the Buyer's personal data in accordance with KVKK Law No. 6698 and the privacy notice.

Article 9 — Dispute resolution

For disputes arising from this agreement, the Consumer Arbitration Committees at the Buyer's place of residence or where the transaction was made have jurisdiction within the monetary limits announced by the Ministry of Trade, and Consumer Courts above those limits. If the Buyer is a merchant, the jurisdiction clause in the terms of use applies.

Article 10 — Entry into force and storage

Before completing payment, the Buyer read and separately approved electronically the preliminary information form in Part A and this agreement. The agreement is formed when payment is confirmed. The Seller sends a copy of the agreement and the preliminary information form containing the Buyer's details to the Buyer's email address as a durable medium; this page also remains published on the site.